Cargo Officer (M,F,X)

Job Context

He/she is in charge to collect documents, record and follow-up the administrative task related to the goods that are circulating in the warehouse.

Job Purpose

The purpose of the Cargo Officer’s work is to ensure the customers/drivers get a professional approach and follow up.

Responsibilities

– Administrate documents and follow-up goods handling:

  •  Record and manage all documents related to the goods in accordance with the different regulations such as IATA, Dangerous goods, European Security program
  •  Tracing and follow up of the Cargo flow

– Taking care of the customers:

  •  Professional assistance to the customers’ requests by telephone, mail
  •  Provide concrete solutions to the customers’ requests in accordance with Skyhouse governance and guidelines

Communicate with colleagues, Cargo Office Executive, customers and different departments:

  •  Ensure good communication in the context of shift changes
  •  Transmit relevant information to other departments within the organization

Job Requirements

  •  Communication skills
  •  Administration Skills
  •  Good knowledge of Microsoft Office 365
  •  Organized, Manage priorities
  •  Quick learning and application of the processes
  •  Detail-oriented, rigorous
  •  Team player
  •  Stress resistant
  •  Flexible
  •  Experience as Cargo Officer is an asset

Other

Driving License is desired
Clean criminal record