Flight Operations Controller (M,F,X)

PURPOSE OF THE JOB

As a member of the cross functional OCC team, the Flight Operations Controller analyzes, controls and reports flight operations activities in order to meet Freighter Integrators and Airline customers needs and expectations

Daily Flight Operations Plan

  •  Ensure flight follow-up (watch) for all Airline flights (ASLB, ASLE, WL)
  •  Manage the aircraft tail assignment to the routes taking into account noise restrictions, a/c operating limitations
  • Produce aircraft, crew disposals and technical fleet status reports and distribute it to all concerned parties in accordance with the published weekly programme
  •  Maintain and update the weekly programme once published by the customer
  •  Ensure all operational restrictions and limitations are not impairing the daily/ weekly programme in accordance with all published reports
  •  Ensure runway slots are reflecting the changes to the air network. (Slot management)
  •  Ensure all parties, such as handling agents, airlines, etc are kept informed and have acknowledged all operational changes and requirements
  •  Communicate with crews on VHF radio
  •  Listen and communicate on ground radio
  •  Promote and ensure an effective and good working relationship between the OCC and other LGG based departments in order to maximise co-operation and effectiveness amongst Operations
  •  Maintain IS systems to ensure flight programme and information reflects all data, changes and operational restrictions accurately
  •  Perform all parking control duties / Perform all tasks related to the parking control and parking allocation, including communication with customers, airport authorities and all involved parties
  •  Ensure close and effective collaboration with all other members of the OCC and customers
  •  Liaise with Flight Operations Officer to ensure all Flight Operations Officers’ tasks are performed in a matter of effectiveness and perform all Flight Operations Officers’ tasks when required
  •  Report and escalate all issues impacting the air network to the hierarchy and people concerned
  •  Actively control and support the air network in order to avoid any flight and service disruptions and
    establish contingencies when required
  •  Establish various reports and handovers to ensure efficient communication and reporting
  •  Critical and pro-active seeking of information impacting the operations
  •  Assume responsibility for various other tasks as directed by the OCC Duty Manager such as
    updating the I-folders with all contact details for handling, fuelling, ATC on Network airports

Communication

  •  Promote and ensure a good-working relationship between the ASLB Control Centre and the other
    Liège-based departments in order to maximise co-operation amongst Operations

REQUIREMENT & QUALIFICATIONS

  •  International express or logistics industry background
  •  Minimum of 2 years’ experience within a major airline environment, preferably Flight Operations
  •  Organisational awareness (structure and products and services)
  •  Knowledge of obtaining runway slots and over flight clearances
  •  High demand for personal flexibility and operational stress management
  •  Ability to work on own initiative in a deadline-driven and multicultural environment
  • Ability to manage multiple assignments while keeping the helicopter view to monitor the flight
    operations plan
  • Very good communication capability both internally and externally
  •  Being computer literate, with knowledge of Windows, and Word for Windows
  •  Fluent use of written and spoken English
  • To display a positive, open and cooperative behavior in order to facilitate a good relationship inside
    and outside the department, avoid and help to solve conflicts
  •  To be rigorous, precise, well organized, solution orientated, proactive, etc

TERMS AND CONDITIONS

  • Permanent contract
  •  40h/week – Day & Night / Including Saturdays, Sundays and bank holidays (H24 / 7 days a week).