Flight Operations Controller (M,F,X)

To be in charge of the flight follow-up (flightwatch) for all Airline flights ASLB or any other airlines flying on behalf of ASLB)
Update “Movement Manager” software to ensure the flight program and the information reflects all data, changes and operational restrictions accurately
Create, update, crosscheck and finalize jumpseat requests within the operational window
Ensure eAPIS requirements are met and sent within the correct timeframe.Assume responsibility for ordering and follow up of catering requirements on all ASLB flights
Follow up fuel requirements and add/correct fuel data in Movement manager
Ensure the issue of Gendecs for ASLB short-haul flights when required
Ensure runway slots are reflecting the ASLB flight schedule. (Slot management of all 3V flights)
Communicate with crews + listen/communicate with the ramp via the VHF ground radio
Actively control and support the air network in order to avoid any flight and service disruptions and establish contingencies when required (i.e. perform pre-departure tasks)
Critical and pro-active seeking of information impacting the operations
Update Movement Management with missing data of the previous operations
Manage the distribution of PPE and other Health and Safety items
Coordinate light aircraft (business jet) operations when there is a need to contract these services to rescue an AOG aircraft in outstation
Any other tasks required by the Duty Manager

Verify, implement and update the weekly flying program once published by the customer
Ensure all operational restrictions and limitations are not impairing the daily/ weekly program in accordance with all published reports
Manage on a daily basis the aircraft tail assignment to the routes taking into account noise restrictions, a/c operating limitations

Produce aircraft, crew disposals and technical fleet status reports and distribute it to all concerned parties in accordance with the published weekly program
Ensure all parties, such as airlines, clients… are kept informed and have acknowledged all operational changes and requirements
Establish various reports and handovers to ensure efficient communication and reporting
Report and escalate all issues impacting the air network to the hierarchy and people concerned

Communication

Promote and ensure a good-working relationship between the ASLB Control Centre and the other Liège-based
departments in order to maximise co-operation amongst Operations
Ensure close and effective collaboration with all Customers
Ensure close and effective collaboration with all Third Party Airlines
Ensure close and effective collaboration with all service providers
Communicate with Customs and Border Protection national authorities if needed regarding APIS requirements
To be the contact point for Liege Airport Authority regarding the reporting of our operations
If required reply to queries from Airport slot coordinators regarding slot discrepancies

International express or logistics industry background
Minimum of 2 years’ experience within a major airline environment, preferably Flight Operations
Organisational awareness (structure and products and services)
Knowledge of obtaining runway slots
Ability to work on own initiative in a deadline-driven and multicultural environment
Ability to manage multiple assignments while keeping the helicopter view to monitor the flight operations plan
Very good communication capability both internally and externally
Being computer literate, with knowledge of MS Office..
Able to demonstrate accuracy, and be objectives-oriented
Analytical aptitude in order to make fast decisions
Customer-oriented & service minded
Adaptability, teamwork minded and stress resistant
Fluent use of written and spoken English
Basic level of French
Basic level of Dutch preffered
Able to work with flight following systems/software
To display a positive, open and cooperative behaviour in order to facilitate a good relationship inside and outside the department, avoid and help to solve conflicts
To be rigorous, precise, well organized, solution orientated, proactive, etc.

Permanent contract
40h/week – Day & Night / Including Saturdays, Sundays and bank holidays (H24 / 7 days a week).